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Business Services and Support Information Age provides comprehensive remote IT Management Services and Outsourced Business IT Support to growing companies. Our service-level driven delivery platform based on pro-active IT Infrastructure Management and remote IT Support ensures maximum application availability and optimal performance for your network. This makes your business more efficient and productive. Our Business IT services are performed onsite and remotely, for a fixed low monthly fee or on an hourly basis. Our support representatives have years of experience dealing with the most complex server and network management needs. Some of these services include Rack Servers, Cloud Computing Data Centers, detailed network troubleshooting and maintenance, etc.. We began in the manufacturing industry and have expanded into just about every direction including small business, health care, and enterprise support services. Server
Administration Whether you have one small business server, or several rack based server systems, we understand the complex requirements of these structures. We take a comprehensive look at your current production environment, creating an in-depth analysis and then place these findings and recommendations in writing so you can make the correct decisions moving forward. Our approach to your equipment is just that, it is your equipment and these are your decisions. Our experience with Microsoft server operating systems dates back to NT 4.0\MS-DOS and has continued on a daily service and training basis to the latest edition of Server 2011. We are also experienced in Linux based operating systems. Exchange
Administration Information Age business support has deep technology expertise with all releases of Microsoft Exchange, and can assist with planning, Microsoft Exchange Deployment, Exchange Server migration, Exchange Server monitoring and on-going Exchange Server Support. Recent Migrations include 2003 to 2010 Exchange environments. Exchange is the most complex and extensive software application Microsoft offers. It takes strong background and troubleshooting skills to keep it running at optimum performance. Half of what lies within Exchange still needs to be performed in the Exchange Shell application. This app is a text based, command structure very similar to MS-DOS and is still heavily utilized in this latest version of Exchange. Network
Administration Your network infrastructure is a crucial element to its daily operations; requiring regular care to perform at an optimal level and prevent downtime, which in turn keeps your employees working. As your IT specialist, Information Age can monitor the overall health of your network daily, ensuring your technology maintains its best condition possible. Through proactively maintaining your system, Information Age specialists are able to pinpoint issues before they surface, preventing your company from expensive downtime and other complications. As your business grows, Information Age will help to ensure you have the right resources in place to sustain its development and plan for future expansion as needed. Firewalls and
Security Your internal business information is available to the world, without the proper security measures in place. The most important level of securing your business data is at the Firewall (router) level. This device is your gateway to the internet and is likewise the internet’s gateway to your network devices and data. Without a proper firewall device in place, hackers attempts from the around the world will have varying levels of success accessing your network and stealing data. The most common attitude we find amongst business is “who would want to steal our data, we’re not that important”. Your data is important as it includes sensitive business and employee records worth a lot of money to global organized crime for identity theft purposes, credit card fraud, and spam businesses. There are many different types of hardware based firewall appliances available on the market today. We have found through much research and development practices that a better solution is available, than the normally advertised devices. Many of the higher end firewalls require an expensive monthly or yearly fee in order to keep you safe and secure. This is simply not needed. We build and configure our own firewall devices to protect your networks and the cost is normally a one – time fee, with little or no monthly fees involved. Our firewall devices detect intrusions and shut them down immediately using the highest rated detection methods. The scope and complexity of our firewall devices, meet or exceed government and banking institution requirements. Our Firewalls come in rack server or standard ATX case form factors. Antivirus This topic is typically one of wild speculation and opinion. Information Age is on the front line fighting against infection on a daily basis. In our repair department alone, we see and repair variously infected machines on a daily basis. We see which antivirus\malware products work and others that do not. Our experience in this area is on par with the best in the business. Information Age has been a partner with AVAST antivirus for over five years now. We have seen its application in the business environment and residential. AVAST has proven to be one of the best antivirus products on the world market today. If you are running a business without a daily updated antivirus product, it is only a matter of time before an infection time bomb goes off. When it does, you may lose your entire business data infrastructure. At the very least, it will be very costly to cleanup a well entrenched network based infection. We see this all too often. INFORMATION AGE
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